Technical support and maintenance plans

At BiggerImpact.tech, we offer robust plans that take the burden of web management off your shoulders.

wordpress-maintenance-supportWordPress is, by far, the best and easiest web publishing tool available today. You can update your content, add images and post blog entries in just a matter of seconds, and it doesn’t take a whole lot of technical knowledge or expertise to do it.

But, just because WordPress makes web management easy doesn’t mean you want to do it – nor have the time to do it!

Let’s face it: Do you enjoy backing up your site, cleaning up and optimizing your database or updating the WordPress software and plugins every time a new version comes up? Probably not.

If you are one of the many WordPress site owners who just doesn’t have the time or interest in doing the necessary web maintenance tasks, then you’ve come to the right place.

At BiggerImpact.tech, we offer robust WordPress maintenance plans that take the burden of web management off your shoulders. We’ll take care of the technical details, like backing up your data, updating your software and even quality control testing. Through this, you always have the peace of mind that your site is secure, functional and up to date.

Our maintenance packages include:

Software Updates

New versions of WordPress are released all the time, designed to fix security problems, increase efficiency, and add new and improved features. Unfortunately, as these often happen multiple times a month, it can be very time-consuming to keep your site up to date. At BiggerImpact.tech, we can do this for you. We’ll monitor WordPress for updates, and we’ll upgrade your site’s WordPress installation whenever a new one becomes available.

Website Backup

You never want to be caught without a recent back-up. You could lose content, images or even customer data, and you’d have to do (and pay for) all that work all over again. At BiggerImpact.tech, we can create regular, full back-ups of your site, just in case something goes wrong. These back-ups also help if you’re making upgrades or design changes, and you decide you want to revert back to a previous version of your site.

Plugin Upgrades

Like WordPress itself, WordPress plug-ins are also constantly getting upgrades. These typically add functionality or ensure compatibility with new WordPress versions. Our team can make sure your plug-ins are up to date at all times, and we’ll install the newer versions when they become available.

All in all, you’ll get:

  • Hosting on our Flywheel account
  • Ongoing uptime and performance monitoring
  • Ongoing website maintenance
  • Nightly website back-ups
  • Hacker free security
  • SSL certificate
  • Forms spam protection
  • Website restoration, in the event something goes wrong
  • Monthly traffic analysis report
  • 30 minutes of technical support each month

Frequently Asked Questions

What's covered under the monthly 30 minutes of technical support?

Technical support tasks include edits to content, theme or CSS stylesheet adjustments, changing plugin settings, creating configuring forms, and much more. From code to general WordPress issues, we’ll take care of almost anything related to the design and development of your website that can be done within 30 minutes.

What happens if you do not use your monthly 30 minutes of technical support 

Unused technical support time can carry over to the next month. The 30 minutes allowance expires 2 months after the end of the month it was allocated to. 

What do I do in case of en emergency

In case of an emergency situation (I.e. website is down), you should contact Bigger Impact Digital growth Systems first. We aim to solve emergency cases as fast as we can.
We will also provide you with direct access to your website hosting account so you can access Flywheel's customer support directly in the case of any unforeseen situation.

What are your hours of operation and response time

Our business hours are Monday through Friday, 8am-5pm PT.
We respond to all technical support requests within 24 hours (often MUCH sooner) and strive to complete all technical support requests within 3 business days.

What our clients say about us

How Much Does it Cost?

Our WordPress maintenance plans are subscription-based. You can pay either monthly, at $69/month, or you can opt for the annual discounted rate of $690. If you opt for the annual rate, you must pay for the full year in advance.

Ready to get started?

Are you ready to get on a WordPress maintenance plan today? Then fill in the form below, and we’ll get started today.